| Office |
Location |
Content of the Consultation |
Tel |
Available Languages |
Consulting Hours |
| Foreign Residents' Advisory Center |
Tokyo Metropolitan Government Office Bldg. No1, 3F
2-8-1 Nishi Shinjuku Shinjuku-ku |
* Problems of daily life and emergency numbers
* Japanese customs, social systems etc.
* Consultation service is usually provided by phone |
03(5320)7744 |
English |
Monday-Friday
9:30-17:00 |
| 03(5320)7766 |
Chinese |
Tuesday &
Friday
9:30-17:00 |
| 03(5320)7700 |
Korean |
Wednesday
9:30-17:00 |
| Tokyo Metropolitan Health & Medical Information Center |
Information service is provided by phone |
Introduction to medical facilities and practitioners
Information on the Japanese medical system |
03(5285)8181 |
English
Chinese
Korean
Thai
Spanish |
Monday-Friday
9:00-20:00 |
| Tokyo Metropolitan Government Labor Consultation Center |
Labor Consultation Center |
Consultation and intercession concerning labor problems, giving
advice concerning labor customs and information relating employment. |
03(5211)2346 |
English |
Monday-Friday
14:00-16:00 |
| Chinese |
Tuesday,
Wednesday &
Thursday
14:00-16:00 |
| Osaki Office |
03(3495)6110 |
English |
Wednesday
14:00-16:00 |
| Kokubunji Office |
042(321)6110 |
English |
Wednesday
14:00-16:00 |
| Metropolitan Police Department General Consultation Center |
2-1-1 Kasumigaseki
Chiyoda-ku |
1.Consulting troubles
2.Traffic Information
3.Runaways
4.Unidentified person
5.Others |
General Consultation Center
03(3501)0110
Exclusive line for Consulting Troubles
03(3503)8484 |
English
Pekinese
Cantonese
Thai
Korean
French
Spanish
German
Portuguese
Persian
Urdu
Tagalog
Russian |
|
| Tokyo Fire Department |
1-3-5 Otemachi
Chiyoda-ku |
Emergency call 119 |
Call 119 |
English |
|
Telephone Service
(Emergency Service which do not come under the category of 119) |
23 Tokyo's major wards:
(3212)2323 |
English |
|
Other wards:
0425(21)2323 |
| Office |
Location |
Content of the Consultation |
Tel |
Available Languages |
Consulting Hours |
| General Information Center for Foreign Residents |
5-5-30 Konan
Minato-ku |
Concerning Immigration |
03(5796)7111 |
English
Chinese
Korean
Spanish
Portuguese
Thai |
Monday-Friday
9:00-17:00 |
| General Information Center for Foreign Residents Yokohama Branch |
Yokohama Local Government Office Bldg.
37-9 Yamashita-cho
Naka-ku Yokohama-shi |
045(651)2851-2 |
| Tax Information for Foreign Workers in Japan |
1-3-5 Otemachi
Chiyoda-ku |
Concerning Income Tax |
03(3216)6811
ext.2473, 2474 |
English |
Monday-Friday
9:00-16:30 |
| Tokyo Labor Bureau with an advisor for Foreign Workers |
1-7-22 Koraku
Bunkyo-ku |
Concerning Labor troubles |
03(3814)5314 |
English |
Monday-Friday
10:00-15:00 |
| Chinese |
Tuesday &
Thursday
10:00-15:00 |
Japan Post's Postal
Services Information
Center |
Questions
answered over
the phone |
Questions on postal services answered in English |
0570(046)111 |
English |
8am to 10pm on
weekdays
9am to
10pm on
Saturdays,
Sundays,
and holidays |
| Human Rights Counseling Center |
Otemachi Government Office Bldg. No.3
1-3-3 Otemachi
Chiyoda-ku |
Concerning Human rights |
03(3214)0424 |
Chinese |
Monday
13:30-15:30 |
English
German |
Tuesday &
Thursday
13:30-15:30 |
| Ward/City |
Section |
Phone |
Language |
Days and Hours |
| Minato-ku |
Planning Public Relation Department Section |
03(3578)2111
ext.2055 |
English |
Tuesday &
Thursday
10:00-16:00
(Reception Desk closes at 15:30) |
| Shinjuku-ku |
Shinjuku International Association |
03(5272)5060 |
English |
Monday-Friday
9:30-16:30 |
| 03(5272)5070 |
Chinese |
Monday &
Wednesday &
Friday
9:30-16:30 |
| 03(5272)5080 |
Korean |
Tuesday &
Thursday
9:30-16:30 |
| Bunkyo-ku |
Foreign Residents Advisory Center c/o Administrative Information
Center Planning Public Department Section |
03(5800)4466 |
Chinese |
Monday
13:00-16:00 |
| 03(5800)4488 |
English |
Wednesday
13:00-16:00 |
| Sumida-ku |
Policy Planning Department Public Relations Division |
03(5608)1616 |
Chinese |
Wednesday
10:00-12:00 |
| English |
Wednesday
13:00-15:00 |
| Shinagawa-ku |
Residents' Consulting Office |
03(5742)6616 |
Chinese |
Monday
9:00-17:00 |
| English |
Wednesday
9:00-17:00 |
| Meguro-ku |
International Exchange Promotion Section |
03(5722)9187 |
English |
Monday-Friday
10:00-12:00
13:00-17:00 |
| 03(5722)9194 |
Chinese |
Monday &
Tuesday &
Wednesday &
Friday
10:00-12:00
13:00-17:00 |
| Korean |
1st, 3rd week of Thursday
10:00-12:00
13:00-17:00 |
| Tagalog |
2nd, 4th week of Thursday
10:00-12:00
13:00-17:00 |
| Ota-ku |
Consulting Service in English and Chinese |
03(5744)1139 |
English
Chinese |
Thursday
13:00-16:00 |
| Setagaya-ku |
Kuminnokoe-ka
Setagaya City Hall |
03(5432)2016 |
English |
Monday &
Tuesday &
Wednesday &
Friday
9:00-17:00 |
| Chinese |
Monday &
Tuesday &
Thursday &
Friday
9:00-17:00 |
| Shibuya-ku |
International Cultural Exchange Section |
03(3463)1211
ext.2326-8 |
English |
Monday &
Wednesday
13:00-17:00 |
| Nakano-ku |
Opinion & Survey Section |
03(3228)8802 |
English
Chinese |
Thursday
13:00-16:00 |
| Suginami-ku |
Public Hearing Section |
03(3312)2111
ext.3216 |
English
Chinese |
Tuesday &
Thursday
10:00-16:00 |
| Toshima-ku |
Foreign Residents' Advisory Center |
03(3981)1111
ext.2149 |
English
Chinese |
Monday &
Friday
9:00-17:00 |
| Kita-ku |
Foreign Residents' Advisory Center |
03(3908)1111
ext.2145, 2146 |
English
Chinese |
Tuesday &
Thursday
10:00-15:30 |
| Arakawa-ku |
Resident Counseling Station Counseling Service for Foreign Residents |
03(3802)3111
ext.2148, 2149 |
Chinese |
1st, 3rd week of Thursday
9:00-12:00 |
English
Korean |
1st, 3rd week of Thursday
13:00-16:00 |
| Itabashi-ku |
Foreign Residents' Advisory Center |
03(5375)3344 |
Chinese |
Tuesday
9:00-12:00 |
| English |
Friday
9:00-12:00 |
| Nerima-ku |
Nerima International Friendship Association |
03(3994)4725 |
English
Chinese |
Monday &
Thursday &
Friday
13:00-16:00 |
| Adachi-ku |
Multicultural Society Subsection, Citizens' Section |
03(3880)5177 |
English
Chinese
Korean |
Monday-Friday
9:30-12:00
13:00-15:30 |
| Katsushika-ku |
Culture and International Exchange Section |
03(3695)1111
ext.2143 |
English
Chinese |
Monday
12:30-16:30 |
| Edogawa-ku |
Foreign Residents' Advisory Desk Green Palace |
03(3653)5151 |
English
Chinese |
Monday
13:00-16:00 |
| Musashino-shi |
Musashino International Association |
0422(36)4511 |
English |
Wednesday
13:00-16:00 |
| Mitaka-shi |
Residents' Advisory Center |
0422(44)6600 |
English |
2nd week of Friday
13:00-16:00 |
| Korean |
3rd week of Friday
13:00-16:00 |
| Chinese |
4th week of Friday
13:00-16:00 |
| Fuchu-shi |
Citizens Consultation Office |
042(366)1711 |
English
Chinese
Korean
Portuguese
others |
Monday-Friday
8:30-17:00 |
| Chofu-shi |
Residents' Advisory Center |
0424(81)7032 |
English
Korean |
2nd, 4th week of Thursday
13:00-16:00 |
| Koganei-shi |
Public Opinion Subsection |
042(387)9818 |
English |
1st, 3rd week of Tuesday
10:00-12:00 |
| Kunitachi-shi |
Public Opinion Desk |
042(576)2111
ext.176 |
English
Korean
Chinese |
1st, 3rd week of Monday
10:00-12:00 |